Letter from the General Manager

Dear Valued Guest,

It is our pleasure to invite and welcome you to the City Inn Palace Hotel and all our facilities. Whether you are using City Inn Palace Hotel for business, relocation, stay or pleasure, we understand and know that you have a variety of hotels to choose from in Ramallah, and we are sure and honored that you have selected City Inn Palace Hotel and will always select City Inn Palace Hotel.

Our Professional-Friendly Staff and Management are committed to ensuring that your stay comfortable and satisfying. During your stay, as well we are commitment to providing you with outstanding service. In other words, we promise you a comfortable, safe and worry free stay by providing the cleanest room, friendliest staff, and best value while you are our guest.

If you encounter any concerns while staying with us, please contact the Front Desk immediately to allow us the opportunity to correct the situation. If, for any reason, Our Frond Desk did not correct the problem for any reason, please contact with the Manager on duty "his/her name is on reception guest's notice board" or Contact me directly at my mobile number shown bellow.

Again, thank you for choosing City Inn Palace Hotel where our promise to you is a great and warm visit.

We look forward to serving you now and on future visits to Ramallah & Al-Bireh.

Cordially Yours,

Ghassan Fares

General Manager

0599 506 492